In this blog, we will walk you through the step-by-step process of how to claim your rewards after completing the Kroger survey, along with everything you need to know about participating in it. Whether you’re a regular Kroger shopper or a first-time visitor, this guide ensures you don’t miss out on the benefits waiting for you.
What is the Kroger Feedback Survey?
The Kroger Feedback Survey, accessible at kroger.com feedback/survey, is an online customer satisfaction survey designed to collect genuine reviews from customers about their shopping experiences at Kroger stores.
The survey includes questions about:
- Store cleanliness
- Product availability
- Employee behavior
- Checkout process
- Overall satisfaction
In exchange for your time, Kroger offers rewards such as:
- 50 fuel points
- Entry into the $5,000 and $100 Kroger sweepstakes
Why Should You Participate?
Participating in the Kroger survey isn’t just about giving feedback — it’s about getting rewarded for it. Here are a few key reasons why you should consider taking the Kroger customer satisfaction survey:
1. Win Big Prizes
Each completed survey gives you an entry into the monthly sweepstakes, where lucky winners receive $5,000 in Kroger gift cards or one of 100 $100 gift cards.
2. Earn Fuel Points
Participants receive 50 bonus fuel points, which can be redeemed at Kroger Fuel Centers for discounts on gas.
3. Help Improve Services
Your feedback helps Kroger improve store operations, customer service, and product offerings — making your future visits better.
Who is Eligible to Take the Kroger Survey?
Before you jump in, ensure you meet the eligibility requirements to participate in the survey and claim your rewards:
- Must be 18 years or older
- Legal resident of the U.S. (excluding certain states)
- A recent purchase receipt with a survey invitation code
- Limit of one entry per person per sweepstakes period
- Employees of Kroger and affiliates are not eligible
Step-by-Step Guide to Completing the Survey
Follow these simple steps to complete the Kroger Feedback Survey at kroger.com feedback/survey and become eligible for rewards:
Step 1: Make a Purchase
To begin, visit your nearest Kroger store and make a purchase. Make sure to keep your receipt, as it contains the Entry ID, Date, and Time required for the survey.
Step 2: Visit the Survey Website
Go to the official survey page by typing kroger.com feedback/survey into your browser’s address bar.
Step 3: Choose Your Language
You can complete the survey in English or Spanish. Choose your preferred language and click “Start.”
Step 4: Enter Receipt Details
You’ll be asked to enter the following information from your receipt:
- Date of Visit
- Time of Visit
- Entry ID (usually 18 digits long)
Click "Start" to begin the questionnaire.
Step 5: Answer the Survey Questions
You will be asked a series of questions based on your recent shopping experience. These may include:
- Store cleanliness
- Staff friendliness
- Checkout efficiency
- Product availability
- Overall satisfaction
Answer honestly and thoroughly.
Step 6: Submit the Survey
Once you’ve answered all the questions, you will be asked if you’d like to enter the sweepstakes. Choose “Yes” to continue.
Step 7: Enter Sweepstakes Information
You’ll be prompted to enter your:
- Full Name
- Phone Number
- Email Address
This information is necessary to notify you if you win.
Step 8: Confirmation
After submitting, you’ll receive a confirmation that your survey is complete and you’re entered into the sweepstakes. You may also see a confirmation for your 50 bonus fuel points (if applicable).
How to Claim Your Kroger Survey Rewards?
After completing the Kroger survey, claiming your rewards is straightforward. Here’s what to expect:
1. Claiming Fuel Points
- The 50 bonus fuel points are automatically credited to the Kroger Plus Card associated with your account.
- If you completed the survey using your Kroger Plus Card number, your points will appear in your fuel points balance within 48 hours.
- Visit any Kroger Fuel Center and use your Kroger Plus Card to redeem discounts.
Tip: Make sure you’re signed into your Kroger account while taking the survey or use the same email linked to your card.
2. Sweepstakes Winner Notification
If you’re selected as a winner in the monthly sweepstakes, here’s what happens:
- You will be notified via phone, email, or mail (based on the information you provided).
- You may be asked to provide identification and complete a Winner’s Affidavit.
- Once verified, your Kroger gift card(s) will be mailed to you.
Note: Ensure your contact information is accurate and up-to-date while submitting the survey to avoid missing out on prizes.
Tips to Maximize Your Chances of Winning
If you're serious about scoring rewards through the Kroger customer survey, here are a few helpful tips:
- Shop more often: More visits mean more receipts and more chances to enter the sweepstakes.
- Complete the survey quickly: Receipts expire for survey entry after 7 days.
- Be honest: Kroger values authentic responses — no need to sugarcoat your experience.
- Keep your contact info updated: Double-check your email and phone number before submitting.
- Use your Kroger Plus Card: It helps track your rewards and ensures you get your fuel points.
Final Thoughts
Completing the Kroger Feedback Survey is a win-win for both you and Kroger. Not only does the company benefit from your insights to improve their services, but you also get rewarded with fuel points and a chance to win up to $5,000 in gift cards.
The process is simple, fast, and completely free — all you need is a few minutes and a recent Kroger receipt. So next time you shop at Kroger, don’t forget to visit kroger.com feedback/survey and claim your rewards!